Our Refund and Returns Policy
Our refund and returns policy lasts 1 hour after our delivery. At this time you can check every detail of what will we provide to you. At this time you can confirm with us about the products. After this period of time, we will not accept any kind of complaint about the return.
To be eligible for a return, your item must be unused and in the same condition that you received it.
After you get the delivery you check it in 30 minutes. If anything had wrong with the products then we will replace it. After this time no complaints will be allowed.
Additional non-returnable items:
- Gift cards
- Downloadable software products
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted.
Refunds
Once your return is received and inspected by our Refund and returns policy, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {[email protected]}.
Gifts
If the item was marked as a gift when purchased and delivered directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Returns
To return your product, you should mail it to our email address.
Depending on the situation, the Refund and returns policy it may take for your exchanged product to reach you may vary.
Need help?
Contact us at {[email protected]} for questions related to our refund and returns policy.